Quaichshop Frequently Asked Questions
The quaich, Scotland’s cup of friendship, has been used through the centuries to offer a welcoming drink at clan gatherings, and other family occasions, and to friends and visitors.
You can find out more about our traditional Scottish loving cup on our “What’s a quaich?” page.
All retailers that display the Assay Assured Trustmark, are part of a scheme that guarantees their customers that all of the precious metal (not exempt by weight) sold by them in an item, carries the legally required independent hallmark.
This hallmark verifies the precious metal content. Our website has been audited by the Assay Office to ensure that all of our products are accurately described and that their precious metal content is stated.
Our sterling silver quaichs carry the Quaichshop Sponsor’s Mark which is displayed alongside the hallmark for Edinburgh.
We charge flat rates for shipping to all parts of the world, irrespective of weight.
For the UK, our rates are as follows
The charge is £4.00 for our Standard service within the UK, which is usually via Royal Mail and can take a few days to arrive. If you would like Priority Shipping, the charge is £7.50 for a delivery on the next working day.
Please note that if you need a quaich shipped quickly you can select any of the quaichs in our “In a Hurry” section and these will be shipped within 24hrs of ordering (Mon – Thurs).
Please note that orders are taking longer to arrive just now due to the postal dispute. If you need your quaich by a specific date, please select Priority Shipping at checkout.
For overseas, our rates are as follows
We charge £27.00 for shipping to Europe and £25.00 for anywhere else in the world.
Please note that we don’t charge VAT on orders dispatched to the EU. The VAT will be collected by the courier before they deliver the order. The VAT is charged at the local rate in the country the order is being sent to and this is additional to any payment made to Quaichshop.
Most of our quaichs and gifts can be engraved and it is possible to preview what your chosen text will look like in the available fonts.
- Click on ‘Engraved Message’ and a box will appear.
- Input your text into this box and select ‘Preview Fonts’
We are based in Edinburgh and have been selling quaichs and other gifts for more than 30 years. We originally stocked quaichs in our two branches of Angles and we now operate as an online shop, sending quaichs and gifts to all corners of the globe.